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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krystal Kemistry

September 2, 2025

5  out of  5
rating by Krystal Kemistry
"I love Bill and his staff. They are always friendly and he's always available to answer any questions or concerns. I've been covered by his office for over 10 years and don't plan on changing. By far the best agent I've ever had!"
We responded:
"Thanks Krystal for your review. My team members and I are always available to take care of my clients needs as you are aware, whether in person or by returning calls."
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Kevin Donald

June 19, 2025

5  out of  5
rating by Kevin Donald
"Bill is one of the most responsive, helpful and knowledgeable Insurance Agents that I have ever had the pleasure of working with. His team answer your questions and support your policies. No hard selling and no repetitive spam email."
We responded:
"Hi Kevin, I am so glad you had a great experience working with my team! We love supporting our customers! "
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J M

June 11, 2025

1  out of  5
rating by J M
"Terrible communication, long delay in response time, or nine at all on both email and phone. Not proactive or in lived enough with client."
We responded:
"We're genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we're committed to addressing any issues. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We're dedicated to improving our insurance service."
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Chris S.

May 10, 2024

5  out of  5
rating by Chris S.
"Family & Friend Vibe, Affordable Rates, Accessible Previously a State Farm customer for over 25+ year; bad experience with another agent opened an opportunity for me to explore options, made the switch to a different provider who up until recently was wonderful until they merged. Subsequently my experience went down, rates went up, and accessibility connect with a live person was hit or miss. Decided to stop by Bill Campbell's office and was immediately met with a warm and welcome vibe, something that is few and far between these days. Additionally (and maybe more importantly), my rates were cut by nearly 50%. Spent more than an hour just chatting with everyone in the office and left feeling valued and important. If you're reading this or considering insurance, give this team an opportunity to see what options are available! Thanks again, team!"
We responded:
"Chris, thank you for your review. We always strive to give the best service an provide alternative solutions for our clients. "
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Bruce Hatin

October 4, 2023

5  out of  5
rating by Bruce Hatin
"Great job."
We responded:
"Hi Bruce, thanks for giving Bill Campbell State Farm a Five Star review. We are always happy to help. Please don't hesitate to call for any other needs you may have. "
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Katrina Piparo

September 5, 2023

5  out of  5
rating by Katrina Piparo
"Great friendly service that feels like family."
We responded:
"Thanks, Katrina for giving us the opportunity to serve you."
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Austin Black

July 20, 2023

5  out of  5
rating by Austin Black
"Great customer service. Explained things clearly, and all of my questions were answered with a smile. The workers made sure to give me the best price for my situation."
We responded:
"Thanks Austin, you were great to work with."
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Lance Murphy

July 20, 2023

5  out of  5
rating by Lance Murphy
"Bill was very informative and helpful in providing my neighbor with a new auto policy. Very professional and friendly."
We responded:
"Thanks Lance for the referral. "
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Loretta Gilbert-Wilson

April 7, 2023

5  out of  5
rating by Loretta Gilbert-Wilson
"Bill Campbell III - State Farm Insurance Agent is the best. He resolved our issue very quickly and kept us informed every step of the way. Thank you Bill."
We responded:
"Thanks Loretta, it was a pleasure working with you."
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djuna doby

March 10, 2023

5  out of  5
rating by djuna doby
"Very happy with the service. Fair rates. Extremely knowledgeable and helpful."
We responded:
"Thanks for the review Djuna."
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Irish Soul

February 21, 2023

5  out of  5
rating by Irish Soul
"Very Nice. Very Helpful."
We responded:
"Thanks for the review Irish."
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Reginald Nix

October 19, 2022

5  out of  5
rating by Reginald Nix
"Mr Campbell, Sharon and Krystal are excellent people. Very helpful they all made me feel like an important customer. I really appreciate there customer service. They really care. That's how I felt."
We responded:
"Thanks Reginald for the review. We really do care about our clients."
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Helen R

May 31, 2022

5  out of  5
rating by Helen R
"I have had my auto insurance with Bill Campbell since I started driving, over 20 years. I’ve always had good rates and great, friendly service. Everyone has been helpful when I’ve needed them, and when I was in an accident, my bills were taken care of with no hassle. I strongly recommend him, his office, and State Farm."
We responded:
"Thanks Helen four review and your loyalty to my agency."
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chris

March 24, 2022

1  out of  5
rating by chris
"Sharon was unprofessional, unmotivated, and rude. My family and I have been with State Farm for almost 20 years through different plans/states. I called looking to move my insurance from a different state, but my license was suspended (moved OOS for a short time, was not able to schedule an appointment with the DMV to register my car in the new state within the 30 day period due to Covid). When I called she did not answer my questions, did not attempt to help (basically told me to figure it out myself), and seemed to not care what so ever. I can go on and on, but long story short; called USAA, and had a new plan within the hour. Do better. 10/10 would NOT recommend this agency. You just lost a lifelong customer, Sharon."
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Eric t

December 16, 2021

5  out of  5
rating by Eric t
"Mr.Campbell, and his assistant Sharon we're very helpful with my transition of insurance from Minnesota. They are both complete professionals, and so very nice. I highly recommend you contact them for your insurance needs."
We responded:
"Thanks Eric for your review. We are always here to help clients moving into our area make a smooth transition."
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Nancy Greenberg

August 13, 2021

5  out of  5
rating by Nancy Greenberg
"Very responsive !"
We responded:
"Thanks Nancy for your review. "
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Christy R

August 10, 2021

5  out of  5
rating by Christy R
"Bill and his team are the best. I have been a client for years and won't work with anyone else."
We responded:
"Thanks Christy for your review. I appreciate the time and confidence you have in my agency."
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Frank F Capps

August 2, 2021

5  out of  5
rating by Frank F Capps
"The Campbells not only were knowledgeable and helpful, but they saved me over 50% on my auto insurance. I'm giving them all my insurance business. Give them a try, it might save you money too."
We responded:
"Thanks Frank for giving us the opportunity to serve you."
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Ann Snyder

May 28, 2021

5  out of  5
rating by Ann Snyder
"I am not a customer but needed help filling a claim. they were most helpful very nice and very patience with me. thank you folks your the BEST..."
We responded:
"Thanks for your review. You don't have to be a client for us to provide help."
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marcia brock

November 21, 2020

5  out of  5
rating by marcia brock
"The State Farm staff was a pleasure to work with! Shopping for insurance isn’t always easy, but these folks made it enjoyable! Thanks to all!"
We responded:
"Thanks Marcia for your review. We always try to make the experience of shopping for insurance as pleasant, easy and enjoyable as possible. "
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iris neubauer

January 29, 2020

5  out of  5
rating by iris neubauer
"Great personal. Price is good. I am very happy with them!"
We responded:
"Thanks for your review Iris."
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Faith Johnson

January 19, 2020

5  out of  5
rating by Faith Johnson
"Mr Campbell was very professional and thorough...his office staff friendly and efficient..all around great experience after other insurance company cancelled my policy leaving me without coverage!"
We responded:
"Thanks Faith for your review. We were glad to work with you to get you the best policy for your situation."
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James Preston

September 19, 2019

5  out of  5
rating by James Preston
"Great people and service"
We responded:
"Thanks for your review James."
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Brian Onofrio

July 26, 2019

5  out of  5
rating by Brian Onofrio
"The best. Krystal Campbell has exemplary customer service, highly recommended"
We responded:
"Thanks Brian for your review and recommendation."
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Matthew H

May 9, 2019

5  out of  5
rating by Matthew H
"Awesome service. Mr.Campbell and his entire staff really care about making sure you get great service and super fair pricing. They know the ins and outs of this business. It's easy, go there and they will get it done right and affordably."
We responded:
"Thanks Matthew for your review. Yes, we really do care about making sure our clients get great service and the fairest pricing available."